Parent Resource

Parent Handbook

Kids Club Drop-Off Program

Everything you need to know about dropping off your child at The Pitch — schedules, check-in, pick-up, safety, and more.

Tue · Wed · Thu Kids Club 3:30–6:30 PM · Public 6:30–9:00 PM Ages 5–13 (509) 393-5640

Welcome to The Pitch

The Pitch LLC is Quincy's family-friendly arcade and batting-cage facility. Our Kids Club program provides a safe, supervised, and exciting environment for children ages 5–13. This handbook explains how Kids Club works and outlines the policies that keep all participants safe.

Kids Club is the only time minors may be dropped off at The Pitch. Outside of Kids Club hours, all minors ages 0–17 must be supervised by a parent or guardian at all times. No drop-offs are permitted during public hours.

Kids Club is not a daycare.

It is a supervised, free-play facility. Staff are present to enforce club rules, assist with gameplay, and ensure a safe environment — not to provide one-on-one care, personal assistance, or restroom help. All members must be fully potty trained and able to use the restroom independently.

Section 1

Program Overview

During Kids Club, enrolled members participate in structured, staff-led activities including:

  • Arcade free-play — unlimited access to all arcade games during session hours

  • Batting cage rotations — supervised turns in the BatBox batting cages

  • Group games including Onion Ball and other facility favorites

  • Skill challenges and mini-competitions organized by staff

  • Optional snack breaks using the prepaid concessions tab

  • On occasion, special events and themed activities — posted on the Events Calendar

Section 2

Check-In & Pick-Up

All Kids Club participants must check in at the front counter upon arrival. Parents or guardians must provide:

  • Child's name and age

  • Parent or guardian name

  • Emergency phone number

  • Any medical, allergy, or behavioral information relevant to the session

  • Names of all authorized pick-up persons

Children receive a session wristband or stamp for identification upon check-in.

Section 3

Supervision & Safety

During Kids Club hours, The Pitch provides general group supervision. This includes:

  • A trained adult supervisor (18+) on duty at all times

  • General monitoring of arcade play, batting cages, and group activities

  • Enforcement of safety rules and facility expectations

  • Assistance with gameplay instructions and activity rules when needed

  • Immediate response to injuries, behavior issues, or emergencies

Kids Club is a general-supervision free-play program — not a structured daycare or one-on-one care service. Staff oversee the group as a whole. Teen employees may assist but do not serve as the designated supervisor.

Section 4

Health & Wellness

Parents should notify staff at check-in of any:

  • Food allergies or dietary restrictions

  • Medical conditions that may affect participation

  • Behavioral needs or accommodations

  • Any other concerns that may affect your child's experience

Section 5

Concessions & Personal Items

  • Snacks and food are not included with Kids Club membership. No complimentary food or beverages are provided during sessions.

  • Members may purchase food and beverages from The Pitch Concession Stand using a prepaid concessions tab set up by the parent during enrollment or through the Member Portal.

  • Parents can load funds onto their child's tab at any time via the portal. Children use their tab balance to purchase items at the counter — no cash or card is needed at the register.

  • Parents may set a monthly spending limit per child to control how much can be spent from the tab each month. This can be adjusted at any time in the portal.

  • No outside food or beverages are allowed inside The Pitch, unless required for a documented medical or dietary need. Please contact staff in advance if accommodations are needed.

Our Program Goals

Provide a safe, supervised environment for children ages 5–13

Encourage physical activity and skill development through play

Build confidence through games, challenges, and friendly competition

Promote positive social interaction among peers

Offer Quincy families a reliable, trusted drop-off option

Questions? We're Here.

The Pitch LLC — Quincy, Washington

Reach us by phone or email for any questions about Kids Club enrollment, policies, or your child's participation.